Frequently Asked Questions
Below are frequently asked questions by some of our clients, browse to see if you would find some answers to your querries if not please feel free to contact us
How do I place an order?
To place an order, simply browse our selection, add your desired vape cartridges to the cart, and proceed to checkout. Follow the prompts to fill in your shipping information and payment details.
What payment methods do you accept?
We accept major Bitcoin, Zelle Pay, Cashapp, Apple Pay.
Is it safe to order from your website?
Absolutely. We prioritize the security of your personal and payment information. Our website uses industry-standard encryption, and we do not store your payment details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our “Track Order” page to monitor the status of your shipment.
Can I change or cancel my order after it's placed?
Unfortunately, once an order is placed, it enters our processing system quickly. To avoid any issues, please double-check your order before confirming payment. For urgent matters, contact our customer support immediately.
Are there age restrictions for purchasing your products?
Yes, in accordance with local laws, you must be of legal smoking age to purchase our products. We implement age verification measures during the checkout process to ensure compliance.
What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, please contact our customer service within 14 days of receiving your order. Check our Return Policy for more details.
Do you ship internationally?
Currently, we only ship within [List of countries or regions you ship to]. For more information, please refer to our Shipping Policy.
How can I contact customer support?
You can reach our friendly customer support team through our Contact Us page. We are available [Insert business hours and time zone] to assist you.
Are your products tested for quality?
Yes, all our products undergo rigorous testing to ensure quality, safety, and consistency. We take pride in delivering premium vape cartridges to our customers.
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale options for retailers and bulk purchasing for larger quantities. Please visit our Wholesale page for more information.